Privacy Policy

M2 Media Services (“M2 Media Services,” “we,” “us,” and “our”)provides software and website hosting services and product program assistance to The Girl Scouts of the United States of America ("GSUSA"). M2 Media Services is committed to protecting the privacy rights of the users of this website who participate in product program activities and purchase products through GSUSA's programs. While we do require certain information to be provided to us in order to participate in product programs and make purchases, M2 Media Services uses that information only to provide the service requested. We do not share that information with other parties except as necessary to fulfill the specific request, such as service providers, and we will never use that information for our own marketing purposes. If you are under the age 13, you can only use this website with your parent or guardian. If you are the parent of a minor participating in GSUSA's product program, we encourage you to check and monitor the use of your child's e-mail and other online activities and we urge minors to ask their parent's or guardian's permission before giving personal information to any Web site. For more information on our information practices relating to children’s information, see our Privacy Policy for Children Under the Age of 13, below.

This policy covers only the information collected on the,,, and websites (collectively, the "Websites"). Sites that link to or from the Websites, and websites hosted by our various partners, are not covered by this policy. We encourage you to read the privacy policies of every site that you visit as those parties may collect, use, protect and share your information differently than us.

Why We Collect Information

M2 Media Services hosts the Websites, which allows girl scouts to sell certain goods to support their troops, councils, and GSUSA. The Websites enable the parent and girl scout ("Girl") to easily notify potential buyers of their product program efforts. The Websites also enable purchasers who have been referred by the girl scout and her parent to buy the products they select, and the purchases of those buyers will be credited to the product program so that the troop receives credit for that purchase. In order to provide these services we require some personal information from our users, depending on whether they are participants or purchasers.

The Information You Give Us

On the Websites, there are pages where we ask you to enter information in order to receive specific products or services.

In general, we require you to supply the following information in order to register you to participate in a Girl Scout program:

  • Parent’s or guardian’s name
  • Girl’s name
  • Girl’s troop number
  • Parent’s or guardian’s e-mail address
  • Zip code
  • A password

Other types of information that may be requested for subscription services are:

  • Billing Address
  • Postal Address
  • Phone number
  • Credit / debit card number and expiration date

How We Use This Information To Serve You

When you first register with one of the Websites, we ask for your name, Girl’s name and troop number, e-mail address, a password, and your zip code. Once you supply this information, you will be able to personalize an online magazine site and/or nut and chocolate site, launch emails, and share on social media to invite friends and family members to shop online to support Girl Scouts. You will also be able to monitor your progress throughout the program. For people shopping on a Girl’s personalized site, personal information provided will be used only for the fulfillment of items purchased. All information sent via e-mail will come directly from M2 Media Services, the Girl Scout Council, or GSUSA. We will not sell or rent this information to anyone else. All information on current and former members is retained in our database for customer service purposes.

Personally Identifiable Information

M2 Media Services does not share your personally identifiable information with third parties for promotional or other purposes unrelated to products you order.

If you order a product, your name, postal address and e-mail address may be shared with the company that provides fulfillment services for that product and with the company that produces or creates the product that you ordered, such as a magazine publisher. This kind of information is shared only to process your order and to provide you with better customer service. One or more of the companies that produce or create the products that you ordered, however, may use your contact information to send you promotional materials. If you have any complaints or comments regarding communications that you have received from any of these companies, please contact them directly. Also, you may find out more information about how these companies use your information by reviewing their respective privacy policies.

Credit/debit card information

Credit / debit card information is never shared with outside parties for promotional or other purposes unrelated to products you order. Your name, mailing address, phone number and credit/debit card information will be used only to process your order and to send you the product you requested. We will not share credit / debit card information with anyone else (unless an outside company is part of the process of fulfilling your order). As an extra precaution, M2 Media Services uses SSL encryption technology for a secure online ordering environment.

Friend/family members' information

If you send a gift subscription to a friend or family member, their information will never be sold, shared or rented. We will use the information only to process your order and send the product to your gift recipient. The recipient’s information will only be retained in our database for accounting and current or future customer service purposes.

Privacy Policy for Children Under the Age of 13

The Children's Online Privacy Protection Act of 1998 and its rules (collectively, "COPPA") require us to inform parents and legal guardians (as used in this section, "parents") about our practices for collecting, using, and disclosing personal information from children under the age of 13 ("children"). It also requires us to obtain verifiable consent from a child's parent for certain collection, use, and disclosure of the child's personal information. This section notifies parents of: (1) the types of information we may collect from children; (2) how we use the information we collect; (3) our practices for disclosing that information; and (4) our practices for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent. This section only applies to children under the age of 13 and supplements the other provisions of this privacy policy.

Information We Collect from Children

Girls can access many parts of the Websites and their content and use many of its features without providing us with personal information. Additionally, we strongly encourage Girls to access the Websites only with their parent or guardian. Some content and features require us to collect certain information, including personal information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the Websites.

We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.

Information We Collect Directly. We provide Girls with the ability to create an avatar, which can be based on the Girl’s real-world physical attributes. Girls are also provided with an opportunity to record their voice and upload a picture or video to personalize their product program campaign. When parent’s sign up, we also collect the Girl’s troop number, first and last name, nickname, and may combine that information with other information we collect from the Girl’s parent or guardian or information about the Girl’s product program campaign. We specify whether information is required or optional when we request it.

We enable registered users to communicate with friends and family as part of their product program campaign. The nature of these features allows the Girls to disclose information about them to others. Any videos and images of children are visible through M2 Media Services only to friends and family members whose email addresses you provide, who see your social media postings, or who enter a unique code that you provide to them.

Automatic Information Collection. We use technology to automatically collect information from our users, including children, when they access and navigate through the Websites and use certain of its features. The information we collect through these technologies may include one or more persistent identifiers that can be used to recognize a user over time and across different websites and online services. For information about our automatic information collection practices, including how you can opt out of certain information collection, see the "Cookies" and "IP Addresses" sections of our Privacy Policy.

How We Use Your Child's Information

We use the personal information we collect from your child to send product program campaign solicitations to friends and family and track the results of their product program campaign.

We use the information we collect automatically through technology (see Automatic Information Collection) and other non-personal information we collect to improve our Websites and to deliver a better and more personalized experience by enabling us to estimate our audience size and usage patterns and store information about the child's preferences, allowing us to customize the content according to individual interests.

Our Practices for Disclosing Children's Information

We do not share, sell, rent, or transfer children's personal information other than as described in this section. We may disclose aggregated information about many of our users, and information that does not identify any individual. We may disclose children's personal information:

  • To third parties we use to support the internal operations of our Websites and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential.
  • With GSUSA as necessary to administer the product program campaign process.
  • If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of M2 Media Services, our customers or others, including to:
    • protect the safety of a child;
    • protect the safety and security of the Websites; or
    • enable us to take precautions against liability.
  • To law enforcement agencies or for an investigation related to public safety.

In addition, if M2 Media Services is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of M2 Media Services assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.

Accessing and Correcting Your Child's Personal Information

We request your consent to collection of your child’s personal information at the time of sign up and seek to verify that consent through an email confirmation. At any time, you may review your child's personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child's information. You can review, change, or delete your child's personal information by:

  • Logging into your account and visiting the dashboard page.
  • Contacting Customer Service at To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.

How To Manage Your Account Information

Personal information

To review and change your personal information, including your name and password, go to the Dashboard page on the GSUSA’s Website that you are using. To change other information, such as your delivery address for a particular product, please contact customer service. The contact information is shown in the Contact Us section of the website.

Managing your e-mail preferences

You may unsubscribe at any time from promotional e-mails. An unsubscribe link is located at the bottom of every promotional e-mail you receive. To unsubscribe from promotional emails, simply click the link and you will be removed from the list. In addition, you can unsubscribe by contacting customer service at

Our Commitment To Your Security


M2 Media Services uses SSL encryption technology that is intended to provide users with a secure online ordering environment. We also take reasonable precautions to protect the loss, misuse or alteration of the information under our control. This includes physical, electronic and managerial procedures to safeguard all the information stored on our servers. This policy is implemented company-wide.


The Websites, like most other websites, uses cookies every time you visit our site. Cookies make your visit to our site more personalized. Cookies are used to remember information that you have already entered, for instance your password and preferences, so that you will not have to re-enter them every time you visit. We never use cookies to collect additional personally identifiable information about you. If you do not want to accept cookies, you can set your browser to not accept cookies, or to notify you when a cookie is being sent. You can also manually delete all cookie files from your computer whenever you choose. Cookies tell us general information, such as which pages you've visited, so we can further customize the information you get from us. This will make our site more valuable to you, since the information provided will be tailored to your tastes.

IP addresses

Also like most other websites, the M2 Media Services GSUSA website uses IP addresses to analyze trends, administer the site, track users' movements inside the site, and gather very general demographic information, in the interest of better serving our members and streamlining our operations. We do not link IP addresses to personally identifiable information.

Service Providers

We may use third party service providers to help us run the activities on this site, for example, to deploy emails or process credit card payments. Those third party providers are not authorized to use the information they obtain for any purpose other than to fulfill the function which we have asked them to provide.

Privacy Notice For California Residents

As part of the services M2 Media Services provides to GSUSA, M2 Media Services sells, jointly with GSUSA, magazines and magazine subscriptions for their mutual benefit. For the magazines sold through the Websites, M2 Media Services directly collects and processes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household (“personal information”).

In the instances where we are collecting information directly from our magazine customers, we collect and process the categories of personal information specified below. We also may use, share, or disclose these categories of personal information for one or more of the indicated business or commercial purposes.

Categories Purpose(s)


(A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers)

To fulfill or meet the reason you provided the information, such as fulfilling your orders and verifying your information.

To process your requests, purchases, transactions, and payments.

To send administrative information to you, such as about your account or purchases or respond to your inquiries and requests for information.

To communicate with you and inform you about billing, orders, purchases, returns, services, campaigns, programs, and accounts.

To improve your experience with our products and services, such as by personalizing your experience with us.

To perform analytics, quality control, and determine the effectiveness of our websites.

To provide you with support, respond to your inquiries, investigate and address your concerns and monitoring and improve our responses.

To help maintain the safety, security, and integrity of our website, products and services, and properties.

To manage and operate our business, fulfill our legal obligations, and develop our website, products, and services.

To comply with applicable law and legal process.

To detect, prevent, or investigate potential security incidents or fraud.

To facilitate the functionality of our websites.

To enforce our terms and conditions.

As described to you when collecting your personal information.

Categories listed in the California Customer Records statute

(A name, signature, address, telephone number, education, credit card number, debit card number, or any other financial information.)

Commercial information

(Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.)

Internet or similar network activity

(Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement)

I. Right to Know About Personal Information Collected or Disclosed

You have the right to request that M2 Media Services disclose to you: (1) the categories of your personal information collected; (2) the categories of sources from which your personal information was collected; (3) the categories of your personal information that were sold or disclosed for a business purpose, if any; (4) the categories of third parties to whom your personal information was sold, if any; (5) the business or commercial purpose for collecting and/or selling your personal information; and (6) the categories of third parties with whom we share your personal information. You also have the right to request to receive the specific pieces of your personal information collected by M2 Media Services to the extent such information is maintained by, and available to, M2 Media Services.

To submit a request, please go to Contact Us or call 1-800-372-8520.

In order to verify you are the person about whom we collected personal information you must verify your identity by matching at least two pieces of Personal Information provided by you during your transactions with us with Personal Information maintained by us, that we have determined to be reliable.

However, if your request involves receiving specific pieces of Personal Information (rather than categories of Personal Information), we must first verify your identity by matching at least three pieces of Personal Information provided by you with Personal Information maintained by either the website operator/retailer or us. Then, you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.

We cannot respond to your request to provide any personal information if we cannot verify your identity using the information provided.

In the preceding 12 months, M2 Media Services has not sold consumer personal information to third parties, and will not sell such information. M2 Media Services has disclosed the above categories of consumer personal information, which have been obtained directly from you, to the following third parties for a business purpose:

  • Service Providers such as email and cloud service providers, merchant processors, and other third-party service providers
  • Magazine publishers for fulfillment of magazine orders

II. Right to Request Deletion of Personal Information

You have the right to request that M2 Media Services delete personal information that we collected from you as a purchaser and retained, subject to certain exceptions, including the ability to fulfill your orders, and to comply with our obligations under contract with third parties and/or our contract with you.

To submit a request, please go to Contact Us or call 1-800-372-8520.

In order to process your request, you must first verify you are the person about whom we collected personal information. If your request relates to non-sensitive information, we can verify your identity by matching at least two data points provided by you with two data points already maintained by us or the third-party retailer with whom we contract with to provide services to you.

However, if your request involves sensitive personal information, we must first verify your identity by matching at least three pieces of Personal Information provided by you with Personal Information maintained by us that we have determined to be reliable. Then, you must provide a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.

III. Right to Non-Discrimination for the Exercise of Privacy Rights

We will not discriminate against you for exercising any of your CCPA rights. This means that, unless permitted by the CCPA, your exercise of these rights will not result in M2 Media Services: (1) denying you goods or services; (2) charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (3) providing you a different level or quality of goods or services; or (4) suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, please note that we cannot process orders and deliver services if we have to delete certain of your information.

IV. Designating an Authorized Agent

You may use an authorized agent to submit a request to opt-out of the sale of personal information on your behalf if you provide the authorized agent written permission to do so.

If you use an authorized agent to submit a request for additional disclosures described in Section I or a request for deletion described in Section II, he or she must provide their name, email address, phone number, and written permission from you that includes your contact information. We will contact you using the information provided and verify your identity directly with us. We cannot respond to your request to provide additional disclosures or delete any personal information if we cannot verify your identity and the authorized agent’s authority to make the request on your behalf. Written permission is not required if the agent provides proof of power of attorney pursuant to Probate Code sections 4000 to 4465, or you are submitting the request on behalf of your minor child.

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our online services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email Contact Us or call 1-800-372-8520.

What You Should Know About The Future

M2 Media Services is committed not only to your privacy, but to our own success. However, if M2 Media Services is ever acquired by another company, all of our assets, including the information we have gathered, become the property of the new owner. If this happens, the new owner’s policies may override the M2 Media Services Privacy Policy. Also, if M2 Media Services ever goes out of business, is liquidated, or declares bankruptcy, all its assets, including the information we have gathered, may be sold to a third party or dissolved.

Questions? Contact Us

M2 Media Services wants to keep you well informed and happy. If you ever have any questions or comments, please contact customer service.

Email Address :
Phone Number : 1-888-791-2634
Mailing Address :
2401 Sawmill Parkway, Suite 10
Huron, Ohio 44839

Changes to Our Privacy Notice

This privacy notice was last updated on [August 1, 2021]. M2 Media Services reserves the right to amend this privacy notice at its discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice’s effective date.